About Us

Our team of experienced veterinary surgeons – Paul, Steve, Marcus, Sonia, Justis and Dione – offer a full range of medical and surgical procedures.  We provide a 24hr service so no matter when you may require vet care for your pet there will be a highly skilled professional available.

Our knowledgeable and talented support staff including our practice manager Jill, qualified Veterinary Nurses Debby, Mel, Cinnamon, Brooke, Katie, Kylie, Torie, and receptionist Wendy.  Nicky also run’s our popular and informative puppy pre-school classes from both the Bayfair & Papamoa clinics.

Both our clinics offer a wide range of quality pet foods, pet care products and accessories.  If you have any questions about feeding and looking after your pets, then feel free to give us a call or pop in and see us.

We operate via an appointment system to avoid unnecessary waiting, so please give us a call to arrange a suitable time. We realise how difficult it can be to get to the vets during a typical working day and therefore have designed our opening hours to be as flexible as possible.

We will do our best to book appointments with the vet you prefer.

A 24 hour a day, 7 day a week emergency service is available by phoning either clinic, at any time.
House calls are also available on request.

Payment Policy

We require full payment at the time services are provided. For your convenience we accept Visa, Mastercard, G.E Finance, cash and personal cheques.

Unexpected vet bills can be stressful, making pet ownership an inconvenience rather than a pleasure.

We can ease that stress. If you’re worried about a vet bill, talk to us. In certain circumstances we can arrange a payment plan so you can pay it off over time.

Affordable pet insurance is also now available to reduce the financial stress of a sick pet. Ask us about the free trials and insurance options that are available.

Opening Hours Bayfair Papamoa
Monday 8.00 - 5.30 8.00 - 7.00
Tuesday 8.00 - 7.00 8.00 - 5.30
Wednesday 8.00 - 5.30 8.00 - 7.00
Thursday 8.00 - 7.00 8.00 - 5.30
Friday 8.00 - 5.30 8.00 - 5.30
Saturday 9.00 - 1.00 9.00 - 12.00
Sunday 10.00 - 12.00 Closed